Terms of use

July 6. 2018

This document describes the terms of service for users of the system OnlineObjects.

Accessing and using the service

The system can be seen as having a public part that is open to all and a protected part that is limited to users with an account.

User access

In order to use the protected part of the service you need to have a user account.

Privacy

While using the service we collect and store certain information about you. Information about what we store can be found in our Privacy Policy.

Note that the service is not designed to keep sensitive information perfectly secure and private. So do not store information in the system that must never be seen by others.

Behavior

We may shut down a users account in the following situations:

• The user uses the account to distribute unlawful or inappropriate content. You are responsible as an author and we are responsible as a distributor.
• The users activity uses excessive infrastructure resources.
• We decide to no longer provide the service.

Loss of data

We cannot guarrantee that the information you store in the system will never go away. We perform regular backups, but you should keep your own backup if you want to make sure the data is retained.

Privacy Policy

July 6. 2018

This document describes the privacy policy of the online service OnlineObjects developed by Humanise.

What information do we store about you?

We store the following information. Some of it is required in order to have a functioning account while some is optional.

Required information

• Username
• Password
• E-mail address
• ID/name of client apps.

Optional information

• Full name
• Questions, answers etc. in the knowledge app

Technical information

• Time of access
• Audit log

Why do we store your information?

OnlineObjects is a cloud service meaning it runs and keeps information on central servers. The service is accessed via a web browser or various client apps for phones and PCs etc.

Benefits of central storage

• Information can be accessed / synchronized between devices.
• The information is backed up if you loose your device.
• Central servers can perform more advanced logic and runs around the clock.
• Logic can be improved centrally without updating the clients.
• Information can be shared between people if wanted.

Problems with central storage

• Unauthorized people may gain access to the information
• The clients may not work if the central server is down

Why is an e-mail required?

We would prefer not to store users e-mails but we have found it necessary for the following reasons...

• Give the user the ability to reset their password.
• Send messages about problems with their account.
• Alert users about logins from new devices.
• Notify users about changes to terms or policy.

How do we handle passwords?

Passwords are stored in an encrypted form on the server. This makes it difficult for people with access to the database to know the password.

Note that it is theoretically possible for a skilled programmer with large computing power to decrypt the password.

Who has access to the information?

The system is not designed to keep sensitive information completely secret. We are not able to guarantee that only the user has access to their own information.

The following people have the ability to gain access to user data:

• Developers at Humanise
• System administrators at the hosting company
• Government agencies with law in hand

In addition...

• Criminals may gain access to the data
• Intelligence agencies may intercept data

Sharing of data

We do not deliberately share your data with anyone. We see the following circumstances where sharing of data may occur:

• Local laws compels us to hand over data to the government.
• Criminals get access to the data.
• We introduce errors in the software that exposes data to the wrong people.

Where do we store your information?

The information is currently stored on servers in Germany within the European Union. A backup of the data exists on a hard drive in Denmark that is not powered on and therefore not connected to the internet.

How long do we store your information?

We have no interest in keeping your information longer than necessary.

Unfortunately, we may not be able to remove all traces of your activity if you request it.

How can you access your information?

Please contact us and we will reply with a report of all the information we have on you.